Delivery Policy

Last Updated: 9th January 2026

This Delivery Policy explains how delivery arrangements are handled on the SantyLink website (https://santylink.com).

SantyLink Limited (“Administrator”, “We”, “Us”, or “Our”) operates strictly as an advertising and intermediary platform and does not provide delivery, logistics, or transportation services.

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1. Delivery Responsibility

• All deliveries are arranged directly between buyers and sellers.
• Sellers are solely responsible for packaging, transportation, delivery timelines, and delivery costs.
• Buyers and sellers must agree on delivery terms before completing any transaction.

2. Payment on Delivery

• Buyers are strongly advised to pay only upon delivery after inspecting the goods.
• The Administrator does not collect, hold, or process payments on behalf of sellers.
• Payments made before delivery are at the buyer’s own risk.

3. Sourcing Agents and International Shipping

• Sourcing agents displayed on the Platform operate independently.
• Shipping timelines, fees, customs clearance, taxes, and import duties are determined by sourcing agents and relevant authorities.
• The Administrator does not guarantee shipping timelines or delivery outcomes.

4. Land Transactions

• Land listings do not involve physical delivery.
• Buyers are responsible for conducting independent legal and title due diligence before making any payment.

5. Risk and Liability

• The Administrator is not liable for delayed, failed, or incomplete deliveries, damaged or lost goods, or delivery-related disputes.
• All delivery-related disputes must be resolved directly between buyers and sellers.

6. User Safety

Users are encouraged to meet in safe, public locations during daylight hours. For high-value items, users should consider involving a trusted third party.

Contact Us

Email: santylink6@gmail.com
WhatsApp: +256 781 181 931